Frequently Asked Questions
Everything you need to know about shopping with Johnny Loco.
What are your shipping rates and delivery times?
We offer standard shipping across the country. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your shipment's progress.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
Which payment methods do you accept?
Johnny Loco accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to most major countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.
How do I contact customer support?
Our customer service team is available Monday through Friday via email at [email protected] or through our live chat feature on the website.